Online Orders

Run a busy kitchen.
Without the chaos.

From the first ping to the last delivery, Orders by Kore.co puts every channel on one live screen, so nothing slips and you keep more of every sale.

New order · #1042 Preparing · 12 min Kore Delivery · pickup Delivered Ready for pickup AI phone order $48.20 · paid
Live orders board on tablet
$0 Commission on your direct orders
One screen Every channel in a single live view
Real time Orders the moment they're placed
How it works

One order, start to finish.

Follow a single order through Orders by Kore.co, exactly the way it moves through your kitchen.

New order alert on tablet
01

The order lands instantly

From your website, Google, the delivery apps, a QR code, or the AI phone, every order hits one live screen with a sound the moment it's placed.

Order moving to Preparing on tablet
02

The kitchen starts preparing

Accept in a tap, or let Auto-Start Preparing move it straight to Preparing with your set prep time, no clicks needed.

Tracking order prep progress on tablet
03

Track every minute

A live countdown shows time to ready, and any order running late flags itself with an animated overdue alert.

Order ready for handoff on tablet
04

Ready for handoff

Mark it Ready and the customer is notified, while delivery orders dispatch a Kore Delivery driver with live tracking.

Order delivered on tablet
05

Out and delivered

Follow the order through Picked Up and Delivered, with the driver's status and tracking link in view.

Daily summary and totals on tablet
06

Counted and reconciled

Totals, taxes, tips, fees, and refunds roll straight into your dashboard and daily summary.

Every channel, one screen

Orders from everywhere, in one place.

Your own website, Google, the big delivery apps, and our own AI phone agent, all streaming into a single board.

Your website

Your own website

Direct online ordering on your Kore-built site, commission-free, so you keep the full ticket.

Kore Delivery

Every delivery order, powered by Kore Delivery, lands on the same board, with no extra tablets.

AI phone agent

AI phone agent

Our own AI agent answers the phone and takes orders 24/7, even at the dinner rush.

Always in the know

Know where every order stands.

Color-coded statuses move with each ticket, so the whole line reads the board at a glance.

Orders board with color-coded statuses on tablet
Everything in one place

Everything you need to run the pass.

One screen runs the whole order operation, from the first ping to the daily close.

Operations

Live order board

Every incoming order, from every channel, on one real-time screen. New tickets arrive with a sound the instant they are placed, no refresh, no missed orders.

  • Orders stream in live over a websocket
  • A sound and on-screen alert for every new order
  • Filter by status, search, and date range
  • Choose a masonry grid or horizontal layout
  • Built for kitchen displays and wide tablets
#1041 · Kore Delivery$23#1040 · Website$56#1043 · Google$31
Operations

Order details

Open any ticket to see exactly what the kitchen needs, the customer, and the full money breakdown.

  • Items with modifiers, options, and notes
  • Subtotal, tax, tips, fees, and grand total
  • Customer, delivery, and billing details
  • Payment method, card type, and transaction
  • Driver dropoff instructions when present
2× Margherita$24.00
1× Garlic bread$6.00
Tax$2.48
Tip$5.00
Total$37.48
Speed

Auto-Start Preparing

Skip the busywork at the rush. New orders can move straight into Preparing on their own, with the prep time you set.

  • Auto-advance new orders to Preparing
  • Set your default prep time in minutes
  • No dialog, no taps, no missed tickets
  • Turn it on only for your busiest shifts
  • Keeps the line moving hands-free
Auto-start preparing
ReceivedPreparing
Speed

Overdue alerts

When a ticket runs past its prep time, it flags itself so nothing sits forgotten on the pass.

  • A live countdown to ready on every ticket
  • Animated alert when an order runs late
  • Pick the style: barber, wave, sweep, pulse
  • Choose the color that catches your eye
  • Spot the backlog before guests notice
#1038 · Dine-inOverdue
Should have been ready 6 min ago
Menu

Menu & products

Build and edit your menu right from the dashboard, with pricing, stock, sales, and photos.

  • Price, sale price, and scheduled discounts
  • Track inventory and mark items sold out
  • New, special, and featured flags
  • Multiple photos per item
  • Inline edits that save instantly
Margherita Pizza$12.00
Spaghetti Carbonara$14.50
TiramisuSold out
Menu

Categories

Organize the menu into clean categories and subcategories that mirror how guests browse.

  • Parent and child categories
  • Set availability windows
  • Activate or hide a category
  • Reorder how the menu reads
  • Edit inline, no page reloads
Pizzas8
Classic5
Specials3
Desserts4
Menu

Modifiers & options

Offer sizes, toppings, and extras with option groups attached to any product.

  • Option groups per product
  • Sizes, add-ons, and special requests
  • Activate or pause any option
  • Reusable across the menu
  • Flows through to the kitchen ticket
Extra cheeseLargeGluten-freeNo onionAdd bacon
Money

Taxes

Set the taxes that apply to your menu and let every order calculate them automatically.

  • Multiple tax rates
  • Apply per product or menu-wide
  • Shown clearly on every order
  • Rolls into your daily totals
  • Edit rates in a tap
Sales tax8.25%
City tax1.50%
Applied toAll items
Marketing

Coupons

Run promotions with coupon codes that apply themselves at checkout and show on the order.

  • Fixed-amount or percentage off
  • Codes customers enter at checkout
  • Discount shown on the order breakdown
  • Track redemptions and value
  • Start and pause whenever you like
WELCOME10
−$10.00 applied
Fulfillment

Delivery modes

Decide what you accept right now, pickup, delivery, or both, and change it instantly.

  • Pickup only, delivery only, or both
  • Switches take effect immediately
  • Per-store control
  • Pair with delivery fees and zones
  • Pause delivery in one tap
PickupDeliveryBoth
Accepting both right now
Fulfillment

Kore Delivery dispatch

Hand delivery orders to a Kore Delivery driver and follow them all the way to the door.

  • Auto-dispatch a driver on delivery orders
  • Live delivery status updates
  • Tracking link for you and the guest
  • Dropoff instructions on the ticket
  • No separate delivery tablet
StoreGuestOut for delivery
Money

Refunds

Issue a full or partial refund in seconds, with a reason and a clear history.

  • Full or partial refunds
  • Add a reason for the record
  • Never over-refund an order
  • See who refunded and when
  • Status: refunded, pending, or failed
$12.00
Reason · Item unavailable
✓ Refunded
Operations

Receipt printing

Print to your kitchen and front-of-house printers, automatically or on demand.

  • Auto-connect on launch
  • Epson, Star, and USB printers
  • Choose what prints and how many copies
  • Auto-print new orders if you want
  • Print a one-page daily summary
Operations

Pause orders

Slammed or short-staffed? Pause online ordering for a quick window without going offline.

  • Quick pause: 15, 30, or 60 minutes
  • Or set a custom start and end
  • Guests see you are temporarily closed
  • Resumes on its own
  • One tap from the dashboard
Orders pausedResuming in 30 min
Operations

Multi-location

Run one kitchen or many from a single login, and switch between stores in a tap.

  • Manage every store from one account
  • Each store keeps its own menu and orders
  • Switch stores in a single tap
  • Per-store delivery and settings
  • One dashboard for the whole group
Switch store
CTCrudo TavernaHSHarboursideAPAirport Lounge
Your numbers, live

See the whole day at a glance.

Every order rolls into a live dashboard, so you always know how the shift is going before you cash out.

  • Gross and net sales, updated as orders come in
  • Order, delivered, and canceled counts
  • Tips split by in-house and delivery
  • Taxes, discounts, fees, and total refunds
  • A revenue chart you can filter by date range
Orders dashboard with sales chart and totals on tablet
Live on the pass

Move an order, start to finish.

Tap through a real order the way your kitchen does, from received all the way to delivered.

Google Google · #1043 Received
2× Margherita Pizza$24.00
1× Garlic bread$6.00
Total$37.48
Received Preparing Ready Delivered
Make it yours

Built to match your kitchen.

From late-order alerts to how tightly the board packs, the little things bend to how your team works.

Customizable overdue alerts on tablet

Alerts that are impossible to miss.

Late tickets jump off the screen, and you decide exactly how the overdue alert looks.

  • Animation style: barber, wave, sweep, or pulse
  • Alert color from a palette of bold swatches
  • A live countdown to ready on every ticket
Card density options on tablet

Pack in more, or give it room.

Busy rail or relaxed counter, set how the board reads for your team.

  • Comfortable cards that are easy to read at a glance
  • Compact cards to fit more orders on screen
  • Pair it with the grid or single-row layout
Auto-Start Preparing settings on tablet

Hands-free at the rush.

Let new orders move themselves into Preparing with the prep time you set.

  • Auto-advance every new order to Preparing
  • Set the prep time in minutes
  • Switch it on only when you are slammed
Pause orders settings on tablet

Slammed? Hit pause.

Stop new online orders for a quick window without ever going offline.

  • Quick pause for 1, 2, 5, or 24 hours, or custom
  • Set your own start and end time
  • Resumes on its own, no follow-up needed
Settings & preferences

Tuned to how your kitchen runs.

Theme, printing, order controls, alerts, and more, all from a settings screen built for the line.

Orders app settings on tablet
Orders app preferences on tablet
Made to fit your line

Set the pass up your way.

Every kitchen runs differently, so tune the board, the alerts, and the workflow to match yours.

Light or dark

Flip the whole board for daytime or a dim kitchen.

Order #1043
AA

Text size

Scale the board so it reads across the kitchen.

#1043 · Google$31
2 items · Pickup

Card density

Roomy cards or tighter, to fit more on screen.

Orders layout

A masonry grid or a single scrolling list.

Swipe to confirm

Status action

Swipe-to-confirm or a single tap to advance.

ReceivedPreparing · 30m
Auto-start preparing
Prep time
30min

Auto-Start Preparing

Auto-advance new orders with your prep time.

#1038 · Dine-inOverdue

Overdue alert

Pick the late-order animation and its color.

Orders pausedResumes in 15 min

Pause orders

Stop new orders for a quick window.

Showing orders: Today

Default date range

What the orders list opens to.

Opens to: All

Default status

The status tab you start on.

New-order alerts

A sound and a card the moment an order lands.

Connected · ready
Printer connected
Auto-print new orders

Printer settings

Epson, Star, and USB printers, auto-connected.

Print preferences

Build the ticket exactly how it prints, then preview it live.

On the receipt
Style
Typography
Title size
Body size
Body font
Paper width
Copies
1
#1043 · Google · 7:32 PM
CustomerMaria Hoffmans
Margherita24.00
  + Extra cheese
Garlic bread6.00
Subtotal30.00
Tax2.48
Tip5.00
TOTAL37.48
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Our company's journey with iReview has been nothing short of transformative. Before iReview, managing our online reputation was a constant challenge, but the platform's powerful features have completely changed the game for us.

The AI Autoresponder isn't just a time-saver; it crafts personalized, professional, and thoughtful responses to every review, showing our customers that we genuinely care about their feedback. This single feature has been instrumental in allowing us to engage with our audience. Thanks to iReview's comprehensive review management tools and the incredible support from their team, our company's Google rating has seen an astonishing increase of 6 points! From 3.9 to 4.5. This is a testament to the platform's effectiveness and its ability to turn our online reputation into a powerful asset.

iReview is more than a tool; it's a critical partner in our success. We highly recommend it to any business serious about improving its online presence."

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Denny's Franchisee, Orlando Florida

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FAQ

We've Got Answers.

Not at all. Kore is built for single-location restaurants, multi-location groups, and everything in between.

In most cases, yes. Restaurants often replace multiple tools for reservations, ordering, payments, reviews, marketing, and design with Kore.

Yes. Always. Your guest list, ordering data, reviews, and history belong to you, not a third-party platform.

Many restaurants see improvements in bookings, reviews, and engagement within weeks, not months.

Yes. Kore integrates with Google Search & Maps, major delivery platforms, and tools like QuickBooks and Xero.

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google-cloud
pax
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Campaign Registry
IFA
ICK
UBER-EATS
telnyx
google-cloud
pax
grubhub
Dealertrack
acredited-business
cuk-cuk
Doordash
Dennys
Forbes
Fiserv
mac-marketing
Zpayd
Clover
Campaign Registry

High-Performance Hospitality.

Handled.

Table Reservations
Restaurants Switching From Per-Cover Reservation Platforms Can Save Thousands Per Year While Keeping 100% Of Their Guest Data.
Online Ordering & Delivery
A Restaurant Processing $60K Per Month Can Save ~$7,900 Per Year By Switching From 2.9% To Kore's 1.8% Processing Rate, Before Counting Time Saved Or Tools Replaced.
Payments & Processing
A Restaurant Processing $60K Per Month Can Save ~$7,900 Per Year By Switching From 2.9% To Kore's 1.8% Processing Rate, Before Counting Time Saved Or Tools Replaced.
Reviews & Reputation
Restaurants With Active Review Management Grow Up To 35% Faster Than Those That Ignore Reviews.
SMS & Email Marketing
Restaurants Using SMS Alongside Email See 20 - 30% Higher Engagement Than Email-Only Campaigns.
Design & Web Development
Restaurants Can Save Up To 70% Compared To Traditional Agency Pricing While Getting Consistent, Professional Design.

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