01
Answers the phone
Picks up on the first ring with your greeting, understands what the caller wants, and answers questions about hours, menu, and location without missing a beat.
Kore's AI answers every call, day or night. It books the table, takes the order, and texts the confirmation, so nobody calls the place down the street.
Thanks for calling Taverna Crudo, how can I help?
A table for four on Friday at seven.
Seven works. I have a booth open, should I book it?
During your busiest hours, nobody is free to pick up. And a caller who reaches voicemail almost never leaves one. They just call the restaurant down the street, and that table or order becomes someone else's.
Roughly 1 in 3 calls goes unanswered at peak hours, and 8 in 10 callers will not leave a voicemail. They just call somewhere else.
Most restaurants juggle a reservation app, an ordering marketplace, an answering service, and a texting tool. Four logins, four invoices, nothing connected. Here is how that compares.
Reservations, online ordering, and the AI phone agent are not three products. They are one platform, and they share everything: the guests, the calendar, the kitchen, the conversation.
Pick a scenario and watch a real call play out. On the left, the conversation. On the right, the work the AI quietly gets done in the background. It plays on its own, just watch.
Don't take our word for it. Call and talk to the AI right now:
+1 (412) 274-9265A call comes in and the AI handles it from hello to goodbye: answering questions, booking the table, or taking the order, in a natural voice guests are happy to talk to.
"Are you open late tonight?"
"A table for four this Friday?"
"Two margheritas for pickup, please."
Picks up on the first ring with your greeting, understands what the caller wants, and answers questions about hours, menu, and location without missing a beat.
Checks live table availability, offers real times, captures party size and notes, and drops the booking straight into your reservation system with a text confirmation.
Walks the caller through the menu, builds the ticket, quotes the total and pickup time, and sends it to the same orders board your kitchen already runs on.
The AI is not a bolt-on. It runs on the same Kore platform as your table reservations and online ordering, so everything a guest books, orders, or asks for lands exactly where your team already works.
"A table for four, Friday at seven."
Margherita + Caesar, pickup at 7:20
"Running 15 minutes late!"
Under the hood it all runs on Sendbat, the communications platform built for exactly this: every call, text, and email in one place, tied to the guest it belongs to.
Calls, texts, and emails all land on the same guest profile. Open a contact and the whole history is right there.
The caller matches the guest: last visit, usual table, allergy notes. The AI answers like your best host on a good day.
Confirmations, reminders, and win-back messages go out on their own. Reminders alone cut no-shows by up to 80%.
Your number and brand are registry-verified from day one, so texts actually arrive: 98.6% delivered, not spam.
To answer every call the way this does, you would need someone on the phone from open to close, every day, who never takes a break and never calls in sick. That is not one hire. Realistically it is three.
That can be up to $0 back in your pocket every year, with not a single missed call.
Typical U.S. figures. Kore AI shown at the $299 add-on rate with 1,000 minutes included. Your exact numbers will vary.
No hardware to buy, no contracts, no desk phones to install. Get a number, point your line at it, tell the AI about your restaurant, and it starts answering. Most owners are set up in an afternoon.
The AI comes with a complete business phone system underneath. Your number, your routing, voicemail, and recordings, all in one place with nothing to plug in.
Bring your existing number with you, the porting is handled for you, or pick a new local one in minutes. Calls route wherever you want them, by time of day, business hours, and holidays.
If your whole team is on the line, the next caller waits politely with music, hears their place in line, or the AI simply takes over. Nobody rings out, nobody hangs up angry.
If someone does leave a message, it is transcribed on the spot and lands as a text on your phone the moment they hang up. No dialing in, no "you have seven unheard messages".
Listen back or read any call later. Handy for training new staff, and for settling "but I ordered the large" moments with a smile instead of an argument.
"Friday at seven, party of four, booth confirmed. See you then, Jake!"
Transcript saved to Jake's profileKeep your desk phones, use your cell, or take calls right in the browser. One incoming call can ring them all at once. Nothing to buy, nothing to install.
Plenty of guests would rather text than call. Set a simple rule once and every text is handled the same way: someone writes "book", it checks the calendar, reserves the table, and replies in seconds.
Hi! Can I book a table for 2 tomorrow at 8?
Of course. Tomorrow at 8:00 PM, table for two, you're booked. Confirmation coming right up.
Perfect, thank you!
It understands different phrasings on its own, fills in the guest's name and details, and every reply reads like a person wrote it.
Every workspace ships with a built-in softphone. Your contacts on the left, the call on the right, with numpad, transfer, hold, mute, and send-to-voicemail one click away.
You could be set up this afternoon and answering by dinner service. From then on, every call gets picked up, booked, and confirmed without your team lifting a finger.
One Login. One System. Total Control.
Kore Starter
Our company's journey with iReview has been nothing short of transformative. Before iReview, managing our online reputation was a constant challenge, but the platform's powerful features have completely changed the game for us.
The AI Autoresponder isn't just a time-saver; it crafts personalized, professional, and thoughtful responses to every review, showing our customers that we genuinely care about their feedback. This single feature has been instrumental in allowing us to engage with our audience. Thanks to iReview's comprehensive review management tools and the incredible support from their team, our company's Google rating has seen an astonishing increase of 6 points! From 3.9 to 4.5. This is a testament to the platform's effectiveness and its ability to turn our online reputation into a powerful asset.
iReview is more than a tool; it's a critical partner in our success. We highly recommend it to any business serious about improving its online presence."
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We've Got Answers.
Not at all. Kore is built for single-location restaurants, multi-location groups, and everything in between.
In most cases, yes. Restaurants often replace multiple tools for reservations, ordering, payments, reviews, marketing, and design with Kore.
Yes. Always. Your guest list, ordering data, reviews, and history belong to you, not a third-party platform.
Many restaurants see improvements in bookings, reviews, and engagement within weeks, not months.
Yes. Kore integrates with Google Search & Maps, major delivery platforms, and tools like QuickBooks and Xero.
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Handled.
A Kore specialist will contact you within 24 hours to discuss your needs and provide a tailored quote.
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